_edited.png)
About Us
Using advanced AI and computer vision, we transform existing camera feeds into actionable insights across customer behaviour, employee behaviour, operations monitoring, and security monitoring.
No new cameras. No constant monitoring. Just clear, data-driven visibility.
What we do
Retail environments are dynamic, fast-moving, and complex. Traditional CCTV records what happened.
MyVideoAnalytics tells you what is happening, and when to act.
We add an intelligent analytics layer on top of existing video infrastructure, enabling retailers to:
-
See customer flow and wait times
-
Understand staff presence and behaviour
-
Monitor operational conditions continuously
-
Detect security events with far fewer false alarms
All through one unified platform.
How It Works
From Passive Video to Intelligent Insight
MyVideoAnalytics uses an AI-powered processing layer that connects to most existing CCTV and IP camera systems.
This intelligence layer:
-
Uses computer vision to detect people, objects, movement, and behaviour
-
Interprets activity in context, not just motion
-
Processes video continuously, 24/7
-
Operates even when internet connectivity is unavailable
-
Sends alerts and snapshots using minimal bandwidth
Instead of watching footage, teams receive real-time insights and alerts when predefined conditions are met.
A Single Intelligence Platform. Four Areas of Value.
The same AI foundation powers all MyVideoAnalytics capabilities; ensuring consistent, accurate insight across every part of the store.
Customer
See how customers move, wait, and engage in your store; in real time.
What you get:
-
Entry, exit, and queue counts
-
Wait times and dwell time by zone
Real-time alerts:
-
Long queues and wait times
-
Unattended customers
-
Customers leaving without being served
Impact:
Better customer experience, lower abandonment, smarter staffing.
Employee
Get real-time visibility into staff presence and behaviour across the store.
What you get:
-
Staff counts by zone
-
Staffing patterns aligned to peak periods
Real-time alerts:
-
Understaffed service areas
-
Missing staff during peak times
-
Non-compliant behaviour (e.g. mobile phone use)
Impact:
Consistent service, improved labour efficiency, clearer accountability.
Operations
Stay in control of daily operations and store flow.
What you get:
-
Occupancy and congestion monitoring
-
Pickup and delivery area oversight
Real-time alerts:
-
Operational thresholds exceeded
-
Overcrowding or congestion
-
Visual snapshots for quick review
Impact:
Smoother operations, fewer bottlenecks, faster issue resolution.
Security
Protect your store with intelligent, verified detection.
What you get:
-
After-hours movement detection
-
Internal and external zone monitoring
Real-time alerts:
-
Unauthorised access
-
Suspicious activity with visual confirmation
Impact:
Fewer false alarms, faster response, improved store safety.
Common Questions Answered
Why MyVideoAnalytics?
-
Works with existing camera infrastructure
-
Real-time and historical insight
-
Always-on intelligence
-
Low bandwidth, low maintenance
-
Scalable from single stores to national networks
-
Built for retail, QSR, and multi-site operations
Unified Alerts & Event Management
All events across customers, employees, operations, and security are managed through a single event layer.
-
Real-time alerts via desktop and mobile
-
Visual snapshots for immediate context
-
Configurable thresholds, zones, and schedules
-
Centralised visibility across multiple stores
The right information reaches the right people, instantly.
Contact Us
Let's Connect Today
Have a question or need assistance? Reach out to us for personalized support.